Terms & Conditions

RESERVATIONS AND PAYMENTS

To make a reservation, please contact Ronda Carman at Calling the Shot (CTS). Confirmations for retreats will only be made once a 50% advance payment is received. This advance payment must be made within five (5) days of the reservation.

There will be no binding contract until CTS has received the advance payment. If you fail to make your advance payment on time, any confirmed reservation will automatically change to a provisional status, which may result in the inability to reinstate your reservation. Once CTS receives your advance payment, a booking reference number will be assigned and noted on your original invoice. This number serves as confirmation and acceptance of your booking.

CANCELLATION POLICY

Booking Cancellation:

Cancellation requests must be submitted in writing via email and acknowledged by CALLING THE SHOT (CTS). Verbal cancellations are not accepted.

All cancellations require approval, and the refund amount depends on the timing of the cancellation.

Cancellation Time Frame:

• Cancellations made 120 days or more before the travel date: 90% refund.
• Cancellations made 119 to 60 days before the travel date: 50% refund or 75% can be applied to a future trip.
• Cancellations made less than 59-31 days before the travel date: 25% credit will be applied toward a future trip.
• Cancellations 30 days or fewer before the travel date: no credit or refund will be issued.
• If CTS needs to cancel a retreat due to unforeseen circumstances, we will issue a full credit toward another trip.

 Refunds will not be issued under the following circumstances:

• Lost travel time or changes to events.
• Itinerary changes made after departure.
• Situations beyond the control of CTS that require alternative arrangements to ensure your safety, participation, or enjoyment of the retreat.
• If you fail to attend any activity or trip without notifying CTS.
• If you leave the retreat after it has started or miss any scheduled activities, meals, or accommodations.

 Additionally, we reserve the right to ask any guest(s) to leave for any reason, including acts of violence, inappropriate behavior, disruptive conduct, or unsafe actions, without justification or explanation. In the rare event that you are asked to leave, no refund or credit will be issued.

Force Majeure:

We will not cancel a retreat unless due to a force majeure or circumstances beyond our control. A force majeure event includes (but is not limited to) any act, event or cause including earthquakes, cyclones, floods, fires, lightening, storms or other acts of God, strikes or industrial disputes, riots, terrorist acts, civil disturbances, breakages of machinery, or industrial conditions, or arising out of any other unexpected and exceptional cause, delays in transportation and dispositions or orders of governmental authority (including, without limitation, as a result of novel coronavirus (whether new or existing), which prevents a trip to commence, continue or be completed.

CTS is not responsible for any direct, incidental, or consequential damages, expenses, or losses that a client may incur as a result of a cancelled booking. This includes, but is not limited to, non-refundable flights or rail tickets, non-refundable car parking fees, loss of earnings, or diminished enjoyment and opportunities. For this reason, we strongly recommend purchasing travel insurance.

RISKS 

CTS emphasizes the inherent risks associated with participating in our retreats. We are committed to creating a safe environment and prioritizing safety above all else. We ensure that strict guidelines and rules are not only taught but also actively enforced, fostering a culture of safety for everyone involved.

You must sign a release acknowledging this warning and agree to hold CTS harmless from any potential damages that may arise. Your understanding and compliance are compulsory.